Politique d’expédition
Shipping Policy
Thank you for shopping at SMA Collection. We strive to deliver your orders accurately, quickly, and in perfect condition. Please read our shipping policy to understand how your orders are processed and delivered.
Order Processing
Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive further notification when your order has shipped.
Deadline: Orders placed after 2 p.m. local time will be processed the next business day.
Delays: While we make every effort to ensure timely delivery, unforeseen circumstances (such as high order volume or weather disturbances) may cause delays. Thank you for your patience.
Shipping Rates and Estimates
We offer the following shipping options:
Shipping Method
Cost Estimated Delivery Time
Standard Shipping 5-7 Business Days Shipping Free
Shipping rates and delivery estimates may vary based on location and order weight.
International Shipping
We currently ship worldwide.
Shipping Fees: International shipping rates are calculated at checkout.
Customs and Duties: International orders may be subject to import duties, taxes, or customs fees, which are the customer's responsibility.
Delivery Time: International deliveries may take 7-14 business days, depending on destination and customs processing times.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number. You can track your order via [the tracking link or the shipping company's website].
Shipping Restrictions
We cannot ship to P.O. Boxes or APO/FPO addresses. Please provide a valid residential or business address to ensure proper delivery.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: info@smagroup.us
Thank you for choosing SMA Group!